Cookie Policy

Last updated: July 15, 2026

We use cookies and similar technologies on our website. Essential cookies are required for sign-in. Analytics cookies are optional and only loaded after you consent.

Current preference: Not set

ga_access / ga_refresh

Essential

Purpose: Keeps you signed in to the customer portal and admin console. ("ga" here is a legacy first-party naming prefix from an earlier product name — these are our own authentication cookies, and are not related to the Google Analytics "_ga" cookies listed below.)

Duration: Access: ~15 min · Refresh: up to 30 days

Provider: incogno (first-party)

cookie_consent

Essential

Purpose: Remembers your analytics cookie preference.

Duration: Until you clear browser storage

Provider: incogno (localStorage)

_ga / _ga_<stream-id>

Analytics (optional)

Purpose: Set by Google Analytics, and only after you accept analytics. Distinguishes browsers and sessions so we can measure how our public website is used — which pages are visited, and where sign-up or checkout is abandoned. We do not load Google Analytics anywhere inside your signed-in account, and we turn off Google Signals and ads personalisation, so these cookies are not used to build an advertising profile of you.

Duration: Up to 2 years from your most recent visit

Provider: Google LLC (Google Analytics)

Server analytics events

Analytics (optional)

Purpose: Product funnel events stored on our servers when you accept analytics.

Duration: Up to 24 months

Provider: incogno